Which action is advisable if a customer appears overly intoxicated?

Which action is advisable if a customer appears overly intoxicated?

• A. Serve them one more drink
• B. Suggest they take a cab home
• C. Encourage them to stay longer
• D. Call for more friends to join them

Answer: (B)

Suggesting that a customer who appears overly intoxicated take a cab home is the advisable action because it prioritizes their safety and well-being. When a person is intoxicated, their judgment and coordination may be impaired, increasing the risk of accidents or irresponsible behavior. Encouraging them to use a cab ensures that they have a safe means of transportation, reducing the likelihood of driving under the influence or encountering other dangers. This choice not only addresses the immediate concern of the customer’s intoxication but also demonstrates a responsible approach to alcohol service and customer care. Establishing a safe transportation option is essential in hospitality settings to promote a culture of responsibility towards patrons and to comply with legal regulations surrounding alcohol service.

Suggesting that a customer who appears overly intoxicated take a cab home is the advisable action because it prioritizes their safety and well-being. When a person is intoxicated, their judgment and coordination may be impaired, increasing the risk of accidents or irresponsible behavior. Encouraging them to use a cab ensures that they have a safe means of transportation, reducing the likelihood of driving under the influence or encountering other dangers.

This choice not only addresses the immediate concern of the customer’s intoxication but also demonstrates a responsible approach to alcohol service and customer care. Establishing a safe transportation option is essential in hospitality settings to promote a culture of responsibility towards patrons and to comply with legal regulations surrounding alcohol service.